Questions or comments
Call
(408) 877-5936
Monday – Thursday: 9am-5pm Pacific
General Inquiries
Contact@ICCAP.Expert
Contact
Contact
(408) 877-5936
Monday – Thursday: 9am-5pm Pacific
General Inquiries
Contact@ICCAP.Expert
The Institute of Certified Customer Advocacy Professionals (ICCAP) validates the core competencies and expertise of professionals across all sectors of the customer advocacy and engagement industry. Through ICCAP’s accredited certification program, customer advocacy practitioners can become a CCAP – Certified Customer Advocacy Professional, certifying their understanding and application of industry standards and best practices.